Shipping Policy
Shipping Information
At Noréa Collective, we're committed to delivering your premium skincare and wellness products safely and efficiently across Australia.
Processing Time
Orders are processed within 1-2 business days (Monday-Friday, excluding public holidays). Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Times
Standard Shipping (5-10 business days)
Available Worldwide - Flat-rate Shipping
Shipping Costs
- $5 Flat-rate shipping
- Flat-rate shipping on all orders
Tracking Your Order
Once your order ships, you'll receive a confirmation email with tracking information. You can monitor your delivery progress through the carrier's website.
Delivery Issues
If your order hasn't arrived within the expected timeframe, please contact us at noreacollective@gmail.com with your order number, and we'll investigate immediately.
International Shipping
We Ship Worldwide to United States, Canada, Australia, New Zealand, Japan, South Korea, Singapore, Malaysia, Taiwan, Hong Kong, Macau, Vietnam, Thailand and Cambodia.
Product Care During Transit
All skincare products are carefully packaged to maintain their integrity during shipping. If you receive a damaged product, please contact us within 48 hours of delivery for a replacement.
For questions about your shipment, please reach out to our customer care team (noreacollective@gmail.com)